cod111's Privacy Policy — Your Information Is Our Responsibility

What Information Do We Collect?

cod111 may collect the following types of personal information:

• Identity Information: Your full name, date of birth, and gender.
• Contact Information: Mobile number and email address.
• Financial Information: Transaction history and relevant details related to your bKash, Nagad, Rocket, or Upay account. Full card or bank account numbers are never collected or stored.
• Device and Technical Information: IP address, browser type, operating system, device identifier, and login time.
• Usage Information: Which games you played, how long your sessions lasted, which pages you visited, and which bonus offers you used.
• Communication Records: Details of any conversations if you contact support through our live chat or email.

How We Collect Information

We collect information in the following ways:

• Directly from you: During account registration, deposits, withdrawals, or support contact.
• Through automated technology: Using cookies, web beacons, and similar tracking technologies, which help improve your browsing experience.
• Through third parties: Payment processing partners, identity verification services, or fraud prevention platforms — only the necessary information and through secure methods.

You have the right to manage cookie use from your browser settings. However, disabling certain cookies may limit some features of the platform.

Why Do We Use Your Information?

cod111 uses your information for the following legitimate purposes:

• Creating, verifying, and managing accounts.
• Providing betting, gaming, and payment services.
• Ensuring the security of your transactions and preventing fraud.
• Managing bonuses, promotions, and loyalty programs.
• Providing customer support and resolving complaints.
• Improving the platform's technical standards, security, and usability.
• Supporting the application of responsible gaming policies.
• Meeting applicable legal obligations.
• Sending relevant promotional messages based on your consent.

Data Storage and Security

Your personal information is secured using SSL (Secure Sockets Layer) encryption technology. We keep your data protected through industry-standard firewalls, access controls, and security audits.

Information is stored only for as long as necessary — while your account is active and, after the service ends, for as long as required to meet legal obligations.

However, no transmission or storage of information over the internet is 100% secure. We make every effort to protect your information, but we cannot guarantee complete security. If you notice any suspicious activity, please inform us immediately.

Data Sharing and Third Parties

cod111 does not sell your personal information. Information may be shared with third parties only in the following limited circumstances:

• Payment processors: Payment gateways such as bKash, Nagad, Rocket, and Upay — only the minimum information required to complete a transaction.
• Identity verification services: For verifying account authenticity and preventing fraud.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive limited information for the purpose of operating games.
• Law enforcement agencies: Information required due to court orders or legal obligations.
• Corporate changes: In the event of a business merger or acquisition, though you will be notified in advance in such cases.

Before sharing information with third parties, we ensure that they meet our privacy standards and are committed to data protection.

International Data Transfers

cod111's servers and data storage systems may be located in various countries. Your information may be transferred outside of Bangladesh. In such cases, we ensure that data protection standards are maintained and that adequate legal and technical safeguards are in place in the countries to which data is sent.

Your Rights

As a user of cod111, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incorrect or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances — subject to legal obligations.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Right to Portability: The right to receive a copy of your data.
• Right to Object: The right to object to marketing communications and to withdraw consent.

To exercise these rights, send an email to [email protected] or contact us through 24/7 live chat. We will try to respond within 30 days.

Protection of Minors' Information

cod111 is a platform for people aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration, and if any account is found to belong to a minor, it will be closed immediately and the associated information will be deleted.

If you find out that a minor has registered on our platform, please inform us immediately.

Cookies Policy

Several types of cookies are used on the cod111 website:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your language preferences, layout settings, and similar choices.
• Analytics Cookies: To understand how the site is used — does not collect personally identifiable information.
• Marketing Cookies: Only with your consent, to show you relevant advertisements.

You can manage cookies from your browser settings. Cookies other than essential ones can be deleted or blocked, though this may limit some features of the site.

Responsible Gaming and Data Use

Information about your gaming behaviour may be analysed as part of our responsible gaming policy. The aim is to identify users at risk of addiction and provide them with the necessary support. This type of use is conducted in your interest and for the purpose of ensuring responsible gaming.

Policy Changes

cod111 reserves the right to change this privacy policy at any time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email or on the platform.
• Continued use of the platform after changes are made will be considered as your agreement to the new policy.

Complaints and Contact

If you have any questions, complaints, or requests to correct information related to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali

We take every complaint seriously and try to ensure a resolution as quickly as possible. Maintaining your privacy and trust is a core goal of cod111.